Moz Analytics - Barely working, zero quality control

[RangeMarketing]

Two major issues with Moz Analytics - we've reached out to the help team on this multiple times and I've seen no clear answers from their team. Anyone hear anything on this or find a solution?

1. Weekly Automatic Reporting: This has been sending between four and six "weekly" reports to my clients. This has impacted over 30 clients. Many of them contain blank or incomplete data. Sometimes, it'll take over 24 hours before a completed report gets sent after the first incomplete one.

2. Addition of Keywords: The "Add & Manage Keywords" feature has been down for at least 24 hours at this time. Any campaign that I attempt to add keywords to refreshes the page without adding keywords. It appears that the href is set to "" and whatever code that is required to execute the addition of the keywords into the database is not being fired.