The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical SEO Issues
    4. 301 vs 500 Errors for discontinued products

    301 vs 500 Errors for discontinued products

    Technical SEO Issues
    5 4 209
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • MentorDigital
      MentorDigital last edited by

      I have a client that has a around 15 "products" (they are pages containing details of the products rather than e-Commerce products) that have been discontinued. The client has suggested 301s but unless the alternative products are replacement products am I correct that we should be using a 500 error?

      1 Reply Last reply Reply Quote 0
      • DeanAndrews
        DeanAndrews last edited by

        Moz's HTTP Status Codes infographic is a great explanation of status codes. Personally I would 301 them to another page at best a similar product or blog post relating to the service/product at worst another page. 500 error doesn't help anyone either the visitors, links or search engines it just shouts 'server failed to complete the request'

        MentorDigital 1 Reply Last reply Reply Quote 0
        • MentorDigital
          MentorDigital @DeanAndrews last edited by

          I do fully understand the link juice issue but is it not confusing to the user to be taken to content they didn't request without explanation? Perhaps I am thinking that the a descriptive 404 might be more useful.

          The client is currently suggesting redirecting to the homepage from these pages which doesn't bear that much relevance, in this instance are 301s still the best option?

          Thank you for your help!

          19prince 1 Reply Last reply Reply Quote 0
          • Fuel
            Fuel last edited by

            Hi Holland!

            I would also suggest a 301 redirect. The product is discontinued and is therefore permanently gone. While the product that they are looking for might not be there, directing them to the closest related thing would be the best course of action for all parties involved(users and search engines),  whether that be a closely related product or a product category page, etc.

            1 Reply Last reply Reply Quote 0
            • 19prince
              19prince @MentorDigital last edited by

              Why not leave the product up (200). Make it clear these items are no longer for sale. For example, pull the 'add to cart' button and use language to cross-sell another product.

              1 Reply Last reply Reply Quote 0
              • 1 / 1
              • First post
                Last post
              • 301 vs 302
                GastonRiera
                GastonRiera
                0
                3
                2.8k

              • Discontinued Product on a Ecommerce site
                dianeb152
                dianeb152
                0
                6
                1.1k

              • Product Code Error in Volusion
                MonicaOConnor
                MonicaOConnor
                0
                4
                142

              • To 301 or not to 301?
                seorocket
                seorocket
                0
                3
                91

              • To avoid errors in our Moz crawl, we removed subdomains from our host. (First we tried 301 redirects, also listed as errors.) Now we have backlinks all over the web that are broken. How bad is this, from a pagerank standpoint?
                KristyFord
                KristyFord
                0
                7
                172

              • Increase 404 errors or 301 redirects?
                tomhall90
                tomhall90
                0
                8
                1.4k

              • Rel - canonical vs 301 redirect
                PeterAlexLeigh
                PeterAlexLeigh
                0
                4
                910

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              • Digital Marketers
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy