Anyone else having trouble uploading CSV file to Moz Local?

[k9byron]

I have filled out the listings template provided by Moz Local for creating listings. I uploaded a week or so ago and when I went to check listings today, none were created. So I tried to upload the CSV file again, and it is giving me an error saying "Make sure you are uploading a CSV (Comma Delimited) file and that you include the column titles. If you are using Microsoft Excel, please export your spreadsheet as a CSV file first.". I have saved it as a CSV in both Excel and Google sheets, but neither file seems to be recognized by Moz Local as a CSV. Is this happening because of the previously uploaded file, or did it never get uploaded in the first place and I just missed the error message the first time around? Anyone else having problems uploading their CSV and found a way to get it accepted? Is there any other way to create a CSV from an excel file other than Excel or Google Sheets? Any help would be greatly appreciated. Thanks in advance!

[DavidLee]

Hi Byron

We will want to take a look at your csv file directly. Would you be able to send us your info to help@moz.com?

Cheers!

[dudleycarr]

Hi Byron,

Please send the CSV to the help team. We'll be able to see why Moz Local is having issues with your CSV. By the way, the CSV should be processed almost immediately with validation of the listings taking no more than a minute.

[benjaminmarcinc]

I had trouble but theres a link that you can click to show you exactly the protocol they want it to be in.