[Moz Help] Re: Trying to add a valid URL into MOZ account

[Britewave]

See below and pls let us know what we have to do solve this :

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Joel Day (Moz Help)

Mar 07 05:03 PM

Hey Tracy,

It looks like there's a redirect loop on your site.

greatwesternflooring.com redirects to www.greatwesternflooring.com/ which in turn 302 redirects back into itself.

You'll likely need to fix the redirect before you can continue configuring the campaign.

Thanks!
Joel.

Moz
t: @HelpWizard

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Tracy

Mar 07 03:14 PM

I sent an email, and this is the response I got. The help forum sent me here, so here I am

An answer was posted to this question:
Question I have a valid URL greatwesternflooring.com, but when I try to add this campaign I get an "opps" message telling me it's not a valid URL. Can you help me?

Answer
This looks like a bug. Please reach out to us via support so that we can forward this along to our Developers for review. Thanks!(https://moz.com/help/contact)
See where this question was originally asked.

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[GPainter]

Hello there,

You will need to remove the 302 on www.greatwesternflooring.com/ you can ask your web dev team or who ever deals with your site, if you're doing it your self it depends on the system you are using. I'm sure we can help or you can response to Tracy and the Moz team will give you some great tips!

You can take a look through http://moz.com/learn/seo/redirection

good luck.

[ErinMcCaul]

Hi there!

My name is Erin, and I'm on the Moz Help Team. Sorry for the confusion here. There was some miscommunication in our FAQ, and this isn't actually a bug. Chris gave you some great advice on how to fix this though! I know you have a ticket open with us as well, so if you have any other questions you can follow up with us there!

Happy Monday!

Erin