The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Other Research Tools
    4. Moz analytics not updating

    Moz analytics not updating

    Other Research Tools
    3 3 154
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ithvac
      ithvac last edited by

      Okay so I was invited to moz analytics. When I received the email I was stoked to get to use the new beta software. My campaigns transferred over ,but when I began to look at the data, it said updating check back in 24 hours or something along those lines. I thought okay that is fine, but to my suprise it has been around four days since then and it still says it is updating. It also shows weekly stats of visits but the number there is definitely wrong. It said I only had around 2,100 but I get more than that daily. Anyone in support that can help? I'm confused on what I can do to fix this issue. I understand it is just a beta ,but other people, from what I have seen, haven't had a similar issue. If anyone can point me in the right direction I'd appreciate it!

      1 Reply Last reply Reply Quote 0
      • Abe_Schmidt
        Abe_Schmidt last edited by

        Hello and thank you for contacting us! I would recommend sending this to help@moz.com so we can dig in and figure out what is going wrong with your campaign transitions. The Help Team, including myself, will respond quickly to your request. Sorry for the hassles, we are trying our best to make this switch as smooth as possible but a few hiccups like this made this not fun for some members.

        1 Reply Last reply Reply Quote 0
        • SEO-Buzz
          SEO-Buzz last edited by

          Is this related? I archived a campaign and created a new one a couple of days ago. The new one is still not in Moz Analytics...and that is the one I so need to set up Mentions queries for. Any ideas?  Love the Analytics! And want to use it! Thanks!

          UPDATE: Thanks! I submitted a ticket as suggested.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post
          • Hi MOZ DA and PA update frequency
            GastonRiera
            GastonRiera
            0
            2
            800

          • Moz not updating the spam score metrics
            eli.myers
            eli.myers
            0
            4
            543

          • Should I exclude prepositions in tracked keywords of moz analytics?
            LauraSultan
            LauraSultan
            1
            3
            1.7k

          • Moz and Google Analytics Trouble?
            Sean_Peerenboom
            Sean_Peerenboom
            0
            3
            103

          • Moz Analytics only working with Google Analytics?
            Xilopix
            Xilopix
            0
            3
            156

          • Connect to Google Analytics problem (Moz Analytics)
            axentale
            axentale
            0
            15
            456

          • On Page Grade - Moz Analytics
            KeriMorgret
            KeriMorgret
            0
            4
            568

          • Is Moz Analytics still available to all MozCon attendees?
            DavidLee
            DavidLee
            0
            4
            155

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy