Page Optimization problem in Moz
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Hello there,
I've been using Moz Pro for a year now, and encountered I've encountered small issues here and there (like some features not working currently, but they start working after a few hours tops) but now I have a bigger issue. Page Optimization feature stopped working and it's dead for five days now. Even my older research is gone. (check the images)
Anyone else having this problem, or is it just me? It says that the crawler is blocked or the page isn't working, and when I check the pages in other platforms with crawlers it all goes smooth. All of the pages are working, and all of the crawlers (tested even in Google console) are doing fine. I even had the Moz crawler on 04.07.2019 as the standard week crawl and I got the results.
Everything else is working just fine, I have a problem with the Page Optimization feature only.
Thanks in advance,
Ivan
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Hi,
Thanks for reaching out to us. Sorry to hear about this - would you be able to write into our help team at help@moz.com
Thanks!
Eli
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Hi Eli,
I've done as you asked but no one is still answering. Could you please do something about this, I can't use the feature for half a month now. I need this tool to track my pages, it's essential to me.
Thanks in advance,
Ivan
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i am also facing the same problem in my account from few days for this website office.com/setup www.office.com/setup
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Same issue here for a few days - can't run page optimisation score for other pages.
Is there any advice on this, please?
Cheers
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This post is deleted!