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    4. Random Reporting of 403 Forbidden Errors

    Random Reporting of 403 Forbidden Errors

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    • USATCorp
      USATCorp last edited by

      Randomly MOZ reports that hundreds of 403 forbidden errors are cropping up for our website. None of these pages are forbidden, and load just fine. Why does MOZ keep reporting these issues?

      1 Reply Last reply Reply Quote 0
      • Natalie-Alexis
        Natalie-Alexis last edited by

        Hi there!

        Can you please send us over some examples to help@moz.com and we would be happy to look into this for you!

        Thank you.

        1 Reply Last reply Reply Quote 0
        • USATCorp
          USATCorp last edited by

          I reached out to WPEngine as it seemed like something they could address. The Moz crawler Rogerbot and associated IP addresses were being flagged by the firewall and were being blocked access. I requested that write a script to allow rogerbot to crawl the site without being blocked. In theory, it should be fixed. I'll recrawl the site to make sure.

          1 Reply Last reply Reply Quote 0
          • USATCorp
            USATCorp last edited by

            To confirm, it appears that it worked. I don't know if others with WPEngine as a host were having this problem. BUt that's how you get it fixed,

            1 Reply Last reply Reply Quote 0
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