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    4. What is the best way for a local business to monitor their online reviews?

    What is the best way for a local business to monitor their online reviews?

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    • outofboundsdigital
      outofboundsdigital last edited by

      Even with one location, checking every important review site for new reviews on a regular basis is time consuming. With multiple clients and multiple offices it's nearly impossible to keep on top of them. What is the best tool or option for alerting us to new reviews on sites like Google Places, Yelp, Yahoo Local, etc.

      1 Reply Last reply Reply Quote 0
      • Jinx14678
        Jinx14678 last edited by

        Hi,

        Google Alerts is always a free, interesting option for creating many alerts

        http://www.google.com/alerts

        but If you are looking for a proactive tool that actually allows for the tracking and responding then you would be looking more for Brand Managment or Reputation tools

        http://www.chatmeter.com/benefits/review-management

        Hope this research info helps!

        1 Reply Last reply Reply Quote 2
        • KeriMorgret
          KeriMorgret last edited by

          If you're available in an hour this morning (at 10:30 am Pacific time) we're running a Pro webinar on reputation management with Rhea of Outspoken Media. Information at http://www.seomoz.org/webinars. We also record this so you can watch it later.

          It isn't exactly on this subject, but on the larger subject of online reputation management and might be useful.

          1 Reply Last reply Reply Quote 2
          • SaeedKhosravi
            SaeedKhosravi last edited by

            **[Spam removed by moderator.] **

            1 Reply Last reply Reply Quote -1
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