What is the best way for a local business to monitor their online reviews?
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Even with one location, checking every important review site for new reviews on a regular basis is time consuming. With multiple clients and multiple offices it's nearly impossible to keep on top of them. What is the best tool or option for alerting us to new reviews on sites like Google Places, Yelp, Yahoo Local, etc.
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Hi,
Google Alerts is always a free, interesting option for creating many alerts
but If you are looking for a proactive tool that actually allows for the tracking and responding then you would be looking more for Brand Managment or Reputation tools
http://www.chatmeter.com/benefits/review-management
Hope this research info helps!
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If you're available in an hour this morning (at 10:30 am Pacific time) we're running a Pro webinar on reputation management with Rhea of Outspoken Media. Information at http://www.seomoz.org/webinars. We also record this so you can watch it later.
It isn't exactly on this subject, but on the larger subject of online reputation management and might be useful.
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