The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. Crawl Issue

    Crawl Issue

    Technical Support
    4 2 56
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • johnmc33
      johnmc33 last edited by

      Hi,

      We have 3 campaigns running for our websites in different territories. All was going well until April 11th when Moz reported that our .com site (sendmode.com) could not be crawled.  I get this error "Your page redirects or links to a page that is outside of the scope of your campaign settings ..."

      I've been through the site a number of times but have been unable to get to the root of the problem. Robots.txt and 301's look fine.

      Is there any way I can find out which page is causing the issue?

      John

      1 Reply Last reply Reply Quote 0
      • eli.myers
        eli.myers last edited by

        Hey John,

        Thanks for reaching out to us!

        Please could you write into us at help@moz.com so we can look into your Campaign and get to the bottom of this?

        P.S. The way to see which page our crawler is stopping at would be to head to the 'All Crawled Pages' section of your Campaign (under Site crawl) and export the CSV. You will be able to see the order in which our crawler has crawled your site, and the last page is the page we have stopped at.

        Looking forward to hearing from you,

        Eli

        1 Reply Last reply Reply Quote 1
        • johnmc33
          johnmc33 last edited by

          Thanks so much for the response Eli. Will have a look at that last page.

          1 Reply Last reply Reply Quote 1
          • eli.myers
            eli.myers last edited by

            No problem 🙂

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            • PayPal Billing issue
              BrianChilds
              BrianChilds
              0
              2
              209

            • Crawl still in process for 3 days. Not sure why the site isn't being crawled
              dpsoftware
              dpsoftware
              0
              3
              52

            • Meta Refresh Issues
              tawnycase
              tawnycase
              0
              3
              1.4k

            • Confusing on Billing Issue
              jocameron
              jocameron
              0
              2
              66

            • Haven't received an update on site crawl issues more than a week
              Robylin1
              Robylin1
              0
              3
              63

            • Moz having a few issues with their site?
              ThomasHarvey
              ThomasHarvey
              0
              9
              203

            • What is the difference between the "Crawl Issues" report and the "Crawl Test" report?
              Silkstream
              Silkstream
              0
              2
              271

            • Why can I not crawl this site
              jameskais
              jameskais
              0
              4
              133

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy