How can I make sure a desktoppage is shown in the (desktop) search results instead of the mobile page?

[WillieBV]

When I search for my brandname, the mobile version of the customer support page is shown in the (desktop) results.

We use a m.example.nl mobile webpage. To try to solve the problem, we’ve adjusted the following:

• Made sure the homepage is marked according to schema.org
• Homepage expanded with textual content and headings containing our brandname
• Removed all the textual content from the mobile customer support page
• Added the mobile customer support page to the mobile sitemap

What can we change more in settings/marking/sitemap, to make sure our desktop homepage is shown in the brandname results?

[ThompsonPaul]

Do you have rel-alternate markup in place for the separate m. URLs?

[WillieBV]

Thanks for your answer Paul.

We have rel-alternate markup in place for most of the pages. However we saw that there was no markup for the (mobile) customer-support page which is shown in the desktop results. We have added the markup and hope to see the desired result.

The mobile customer support page is shown in the mobile results aswell, when searching for the brandname. Of course we want the mobile homepage to be shown in this result. Do you, or anyone else, know what to do to fix this?

[bridget.randolph]

Hi Willie,

Is your homepage showing up for other keywords? Are you sure it's been indexed? Make sure you haven't accidentally blocked the homepage from crawlers.

Even if it is in the index already, now that you've made these updates to the homepage you may want to resubmit it to the index in Google Search Console using the Fetch and Render tool.

Also remember that these things can take a little time to update.