Is the MOZ Community Ranking broken?

[Matt-Williamson]

I have been busy and away from MOZ for a while, but over the years I have been an active member of the community. I have over 2000 Moz points and usually if you haven't been on in the specified time period you become unranked, however this usually updates in 24 hours of logging back in. I have been active again since Sunday and I am still unranked yet I have gained several more points answering a couple of questions. My question is - have I missed something and the system has changed (not according to the top users table) or is the system broken?

[Alick300]

Hi Matt,

I found this "MozPoints earned in Q&A are calculated into the overall total. Only members who have logged in within the last 60 days and have 25 or more MozPoints will be shown."

Thanks

[Matt-Williamson]

Hi Alick - thats the same criteria it has always been and I fit that criteria but it isn't working...

I have logged in multiple times over the last week and I have 2032 moz points - something has changed or is off with the system.

Thanks for trying - hoping one of the Moz team might have the answer...

[Roman-Delcarmen]

I have a similar problem, if I make a comment on the blog I receive the Most Point automatically, but in the Q&A seems is does not work.

I have two weeks posting or trying to resolve other members question and then I realize that all was waste of time. In some cases I recive some points 3 or 4 days after, but Im not sure the reason. (maybe some one gave me a thumb up, some mark as a good answer one of my answer). But the point is that the system does not work correctly.

[Matt-Williamson]

Hi Roman - yeah I was wondering if it was an issue that Moz and/or the community were aware of. I am still getting Moz points but my rank isn't appearing. I have been active on here in the Q&A since 2010 and never had issues before, to be honest

Thanks

Matt

[tawnycase]

Hey there! Tawny from Moz's Help Team here!

We had thought that this was just MozPoints being a bit delayed in getting added to accounts, but now it's looking more like it might be a bug in our system. I've reported the issue to our community team, and we'll get on it ASAP! So sorry for the inconvenience!

[Matt-Williamson]

Hi Tawny,

It looks like the system is working again - my ranking is back.

Thank you

Matt