Can I sync our local listing in Moz with a Google My Busines listing when there are multiple GMB listings?

[Vivid_Image]

We working a healthcare facility that has over 30 listings set up in Google My Business, individual listings for each doctor and other healthcare professionals. We are trying to sync with Google My Business, but continue to receive a message about being unable to validate the listing. We've ensured that the information matches in each listing. Has anyone else experienced this? If so, any advice on how to get it to sync. I've looked through support documents and not found anything that has helped.

[moz_support]

Hi there! Sorry for the trouble.

Moz Local's validation system still uses Google Places, not GMB directly. Each location must be verified in Google Places (most easily checked on Google Maps) for Moz Local validate the NAP details.

GMB locations are not public-facing, they have details that only you as the owner/manager can see. So until any new changes are verified on Google Maps, they aren't detectable by Moz Local's validation system.

If you're still not sure why your location is not detectable as a validation source, check out the requirements as listed on this page: https://moz.com/help/guides/local/listing#frequently-asked-questions

If you're still unsure, feel free to reach out to us at help@moz.com and we can take a look!