Account Cancellation - What happens to historical data?

[JoeMangum]

After cancelling my Moz subscription, if I decide to subscribe again in the future, would I then regain access to historical data from when I was a paying subscriber?

[samantha.chapman]

Hi there,

Sam from Moz's Help Team here!

Whenever your account is suspended or closed, your campaigns are archived - we do this instead of deleting data. The good news is that reactivating archived campaigns is really simple.

Here's what you need to do:

1. Go to your Campaigns section: http://analytics.moz.com/manage-campaigns

2. Look for drop down for "Active Campaigns"

3. Select "Archived Campaigns" from the dropdown

4. From here, you should easily be able to "Reactivate" your campaigns.

   We don't continue to gather new data while your campaigns are archived, but we keep all your historical data for around 12 update cycles. For weekly updates, that'd be 12 weeks and 12 months for monthly updates. A couple notable exceptions would be for rankings and link histories, which we'll keep forever!

   I hope this helps! Let me know if there's anything else I can assist you with!

[JoeMangum]

Thank you Sam. That is exactly what I needed to know.