Moz has stopped crawling my site

[cwells]

Hello,

We have been using Moz Pro for over a year on our site and in the last month noticed that our site is not being crawled anymore. I took a look in Google Search Console, and everything seems to be fine there, so I think it is just the Moz tool that is not working. Has anyone else experienced this? Are there any tips for troubleshooting it?

Thank you,

Adam

[samantha.chapman]

Hi there Adam,

Sam from Moz's Help Team here!

i'd be happy to look into this for you though it's a little difficult without some specific information. Would you be able to pop an email over to help@moz.com including the name of the campaign you're having trouble with so we can take a deeper dive into this for you?

Looking forward to hearing from you!

[creative.digital]

Have you switched to https by any chance. We have just done so (on advice) and found out that Moz will not crawl our site because the SSL cert is from Cloudflare. A bit frustrating.

[cwells]

It looks like our client switched to SSL on their site during the timeframe that I am seeing the drop off. Were you able to figure out a way to fix this issue?

[creative.digital]

Hi Cathleen, we were asked by MOZ to sign up to a beta product which apparently will crawl sites using Cloudflare SSL sites. I really hope so or else I am paying for nothing.

[creative.digital]

Scroll to bottom of this thread...

https://moz.com/community/q/804-https-ssl-error