The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. Erase sensible data from account when cancelling it

    Erase sensible data from account when cancelling it

    Technical Support
    2 2 65
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Guest
      Guest last edited by

      This post is deleted!
      1 Reply Last reply Reply Quote 1
      • LisaHunt
        LisaHunt last edited by

        Hi there,

        With the credit card details, we restrict access to these so it's not possible for you to delete them but if you email us at help@moz.com, we'll take care of this for you. You can also ask us to deactivate your account at this time.

        You can also change or remove any information in your Moz profile, and edit any comments you've made to be blank before we take care of the deactivation to remove this data.

        1 Reply Last reply Reply Quote 1
        • 1 / 1
        • First post
          Last post
        • Cancelling without loosing data
          meghanpahinui
          meghanpahinui
          0
          4
          62

        • Account cancelled
          meghanpahinui
          meghanpahinui
          0
          2
          59

        • I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
          SMRBathrooms
          SMRBathrooms
          0
          2
          87

        • I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
          fongfo
          fongfo
          0
          3
          345

        • Cancel my PRO account and process refund, please
          DirkC
          DirkC
          0
          2
          609

        • My trial version has expired and I didn't cancel the account. Need urgent refound!
          Viole55
          Viole55
          0
          3
          182

        • My trial just expired and I had forgotten to cancel. And $99 debited from my account.
          Sean_Peerenboom
          Sean_Peerenboom
          0
          4
          428

        • Cancelling MOZ account.
          IlzeBritton
          IlzeBritton
          0
          3
          147

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy