My Moz Bar was disabled from Chrome and it won't let me enable it.. What do I do?
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When I go to MozBar in the Chrome webstore, it says "This item has been disabled on Chrome. Enable this item". However, when I click "Enable this item" nothing changes and it still says the same thing.
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Hi there! Kristina from Moz's Help Team here.
Sorry to hear you're having troubles with the MozBar extension in the Chrome store. I just checked on my side and all appears OK to me, so perhaps you can check to see if you still have it installed already in your list of extensions and if so, remove and try to re-add it to see if that helps?
I took a short video here for you on how to un-install/re-install the extension.
Here's the direct link I used to re-install the extension from the Chrome store as well.
As always, you can reach out to our team directly by sending an email to help@moz.com for issues of this nature, but I hope this helps. Please let me know if there's anything else I can assist with.
Thank you,
-Kristina -
Hi,
Not sure if you've already tried this, but got to chrome settings (the 3 vertical dots icon in the top right corner) > More Tools > Extensions > Find MozBar and hit reload button
Thanks,