The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. Receiving 4XX status codes

    Receiving 4XX status codes

    Technical Support
    14 4 5.7k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • janee
      janee last edited by

      _Can someone help explain this error and the best fix for it. The host says the script maybe looking for an SSL but that made low/no sense. Your input it greatly appreciated.

      4XX status codes (i.e., a 404 Not Found error) are shown when the client requests a page that cannot be accessed. This is usually the result of a bad or broken link. These issues should be kept to a minimum if possible. Make sure no internal links on your site are broken. For external links to your site, try contacting the linking site's owner and asking them to fix or update the link. _

      1 Reply Last reply Reply Quote 0
      • OlegKorneitchouk
        OlegKorneitchouk last edited by

        We need more info. Site? URL the 404 had an inbound link from?

        While going through your site, the crawler encountered a link that it followed which resulted in the server returning a 404 status code (not found).

        janee 1 Reply Last reply Reply Quote 1
        • janee
          janee @OlegKorneitchouk last edited by

          (site: http://www.premier-hd.com/)

          • I don't think this site has inbound links.
          1 Reply Last reply Reply Quote 0
          • MikeRoberts
            MikeRoberts last edited by

            Normally the reports will let you know what page the error was encountered on and/or originated from. If there's an error listed there then odds are either the crawl found a broken link within your site that returned a 404 Not Found or you have something that was blocked returning a 403 Forbidden. Have you run any other crawls of the site (such as with Screaming Frog) or checked Google Search Console to see if there are any crawl errors listed on the site?

            1 Reply Last reply Reply Quote 1
            • janee
              janee last edited by

              I cannot replicate the issues on any other crawls. That is why I'm asking...

              MikeRoberts 1 Reply Last reply Reply Quote 0
              • MikeRoberts
                MikeRoberts @janee last edited by

                Where did the original report say the error was coming from? Does the originating URL return a 4xx error if you go to it manually?

                1 Reply Last reply Reply Quote 0
                • janee
                  janee last edited by

                  The report came from SEO moz and cannot be replicated and no more information is provided. It seems like a dead end to me...

                  MikeRoberts 1 Reply Last reply Reply Quote 0
                  • MikeRoberts
                    MikeRoberts @janee last edited by

                    Yes, I understand that much. But in the actual report from MOZ, if you had any 4xx error it will tell you in the report the exact URL that returned the error. If there was no URL listed then you had no URLs found returning that error.

                    1 Reply Last reply Reply Quote 0
                    • janee
                      janee last edited by

                      it is saying (it's own url) could it be?

                      OlegKorneitchouk 1 Reply Last reply Reply Quote 0
                      • OlegKorneitchouk
                        OlegKorneitchouk @janee last edited by

                        screenshot?

                        janee 1 Reply Last reply Reply Quote 0
                        • janee
                          janee @OlegKorneitchouk last edited by

                          Thanks!

                          4xx.tiff

                          janee tawnycase 2 Replies Last reply Reply Quote 0
                          • janee
                            janee @janee last edited by

                            then view issue:

                            High Priority Issues

                            Found on 2016-06-16

                            4XX (Client Error)

                            4XX status codes (i.e., a 404 Not Found error) are shown when the client requests a page that cannot be accessed. This is usually the result of a bad or broken link. These issues should be kept to a minimum if possible. Make sure no internal links on your site are broken. For external links to your site, try contacting the linking site's owner and asking them to fix or update the link. For detailed descriptions of these errors and information regarding fixes for these errors, please visithttp://moz.com/learn/seo/http-status-codes.

                            OlegKorneitchouk 1 Reply Last reply Reply Quote 0
                            • OlegKorneitchouk
                              OlegKorneitchouk @janee last edited by

                              Ran another crawler and didn't see any issues so I think you should be good technically.

                              I also ran a stress test and there were times when the VU couldn't access the page (although generally this would throw up another error code, could be the reason for the 406).

                              https://app.loadimpact.com/load-test/e7aad2c2-5abc-4d0f-9206-bc155dffc706?charts=type%3D1%3Bsid%3D__li_clients_active%3A1%3BdataKey%3Dvalue%3B%3Btype%3D1%3Bsid%3D__li_user_load_time%3A1%3BdataKey%3Dvalue&large-charts=type%3D1%3Bsid%3D__li_clients_active%3A1%3BdataKey%3Dvalue%3B%3Btype%3D1%3Bsid%3D__li_user_load_time%3A1%3BdataKey%3Dvalue

                              1 Reply Last reply Reply Quote 0
                              • tawnycase
                                tawnycase @janee last edited by

                                Hi there! Tawny from the Help Team here. It looks like, from this screenshot, the referring URL does not contain the www - it could be that there's something not quite right about the redirect from http://premier-hd.com/ to http://www.premier-hd.com/ that's tripping up our tools.

                                I found this article about 406 HTTP status codes that might be helpful to you: http://www.hostingflow.com/http-error-406-not-acceptable/

                                It might be worth going over what you're seeing in your Site Crawl section with your web developer or whoever manages your web page for you. They'll be in a good position to help you address the issues that Site Crawl brings up.

                                I hope this helps! If you have more questions, feel free to write in to help@moz.com and we'll do everything we can to assist you! 🙂

                                1 Reply Last reply Reply Quote 1
                                • 1 / 1
                                • First post
                                  Last post
                                • Site Crawl Status code 430
                                  kentcclark
                                  kentcclark
                                  0
                                  9
                                  3.0k

                                • When creating new users, they are not receiving an email to set up. Does anyone know if this is a fault or can advise me?
                                  moz_support
                                  moz_support
                                  0
                                  2
                                  50

                                • I cancelled a day after my billing date. Will i be able to receive a refund?
                                  samantha.chapman
                                  samantha.chapman
                                  0
                                  2
                                  59

                                • Haven't received an update on site crawl issues more than a week
                                  Robylin1
                                  Robylin1
                                  0
                                  3
                                  63

                                • Error Code 612 with Squarespace
                                  sarai_vee
                                  sarai_vee
                                  0
                                  5
                                  71

                                • Received emails about new ranking, crawl and on page reports, but nothing new shows.
                                  StefPachall
                                  StefPachall
                                  0
                                  3
                                  73

                                • I have a 404 status codesin my Moz report but the page can be accessed. I don't understand what does it mean.
                                  StefPachall
                                  StefPachall
                                  0
                                  3
                                  147

                                • Anyone else receiving several duplicate Moz Weekly Rankings Report today?
                                  KeriMorgret
                                  KeriMorgret
                                  0
                                  11
                                  138

                                Get started with Moz Pro!

                                Unlock the power of advanced SEO tools and data-driven insights.

                                Start my free trial
                                Products
                                • Moz Pro
                                • Moz Local
                                • Moz API
                                • Moz Data
                                • STAT
                                • Product Updates
                                Moz Solutions
                                • SMB Solutions
                                • Agency Solutions
                                • Enterprise Solutions
                                • Digital Marketers
                                Free SEO Tools
                                • Domain Authority Checker
                                • Link Explorer
                                • Keyword Explorer
                                • Competitive Research
                                • Brand Authority Checker
                                • Local Citation Checker
                                • MozBar Extension
                                • MozCast
                                Resources
                                • Blog
                                • SEO Learning Center
                                • Help Hub
                                • Beginner's Guide to SEO
                                • How-to Guides
                                • Moz Academy
                                • API Docs
                                About Moz
                                • About
                                • Team
                                • Careers
                                • Contact
                                Why Moz
                                • Case Studies
                                • Testimonials
                                Get Involved
                                • Become an Affiliate
                                • MozCon
                                • Webinars
                                • Practical Marketer Series
                                • MozPod
                                Connect with us

                                Contact the Help team

                                Join our newsletter
                                Moz logo
                                © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                • Accessibility
                                • Terms of Use
                                • Privacy