Can't reactivate account - duplicate transaction. Anyone experienced this?

[paulazoid]

as Q explains, my card expired, tried to renew subscription and get a message saying declined, duplicate transaction?

[MattRoney]

Hi Paul! This one might be better suited to our Help Team. You can reach them at help[at]moz[dot]com, or via that little blue button in the lower-right of your browser window. They'll be able to look into the billing system and work out what's up.

[DavidLee]

Hi Paul

This means you are re-attempting to re-submit too quickly. You will want to wait 2 minutes before resubmitting, however since the transaction initially declined, I recommend contacting your bank for more info.

Hope this helps!