How can i export a historical ranking report which contains keywords with special characters.

[ColumK]

How can i export a historical ranking report which contains keywords with special characters? Previously it only turned the keywords into jumbled format (forgot the tech term) in excel i.e. Ð¾Ð½Ð»Ð°Ð¹Ð½ чат which are in this case russian characters.

The way i got around this was to import it into google docs but that also is now converting it into this format. Due to this i 1 do not know what the keywords are and 2 all my formulas do not work.

[SamWeber]

Thanks for the question!

The app currently doesn't support the use of non UTF-8 (English) character sets which is why you're running into this issue.  At this time, there's also (unfortunately) no easy work around for this.  We've been hearing this come up more frequently as we grow and it's definitely something that's on our radar.  While I don't have a definite ETA on when the app might be updated, I'd recommend that you submit this in our feature request forum (https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests).  The more we hear about it, the better chance it gets put into or bumped higher up in the product queue

Best,

Sam

[ColumK]

You should not have said that. I am not going to be getting 100s of people to request this feature not really, but I must say I am disappointed, I have no real way of reporting for foreign languages now. Also when are you going to be adding Yandex and other non US search engines into the mix?

[SamWeber]

You never know, it could happen

I've pinged our developers to see if there is good work around for this and will let you know if there is one.  That way you can continue getting good use out of the tools.  As far as other engines, we're only focusing on the big 3 right now but there's always a chance of us expanding to other engines in the future.  Another great one for the feature request forum!

Sam
Moz Helpster