On-Page Grader Url is inaccessible

[DmitriiK]

Hi everybody.

I'm trying to use on -page grader for https://www.upscaledinnerclub.com and get "Sorry, but that URL is inaccessible." Robots.txt are empty, another thread on MOZ was talking about DNS check - it's all good. So, I can't figure out why this is happening. Also I am trying the same for another website https://www.regexseo.com - the same story.

Common thing is that they both are on Google App Engine. And at first i thought that was the problem. Bu then i checked this one : https://www.logitinc.com/ and it's working, even though this website is on GAE as well.

None of these website have robots.txt or any differences in setup or settings.

Any thoughts?

[JordanRailsback]

Aloha!
Is there any chance that the site is blocking Amazon Web Services (AWS). That's usually the culprit in cases like these.

[DmitriiK]

Hi.

AWS? I'm not using anything from AWS, I'm using GAE. Or am I misunderstanding something?

[JordanRailsback]

I'm sorry if I wasn't particularly clear!

I was asking if the site is blocking or restricting access to AWS in any way. Our On-Page Grader is powered by AWS, so blocking it would cause us to be unable to access the page.

[DmitriiK]

Well, if it does, then it's not purposely and I surely haven't done it.

The thing is that i have five websites on GAE with exactly the same configs and three of them are working and two of them don't. I can't seem to find any differences anywhere.

Is there way to check if somehow I'm blocking AWS?

[DmitriiK]

Ok, problem solved.

The issue was with ssl certificate - apparently i have missed one step of authentication when installing SSL. Usually, it's required to combine two authentication steps, but mine for whatever reason required three. I went to ssllabs.com and checked my SSL, even though it was working, the missing step has being downloaded automatically by browser. So, after reuploading correct SSLs, its all working.

[JordanRailsback]

Sweet deal! I'm glad you were able to get everything sorted out!