Odd Ranking Page - Contact Us

[runnerkik]

Hi Everyone,  So I have a client and when they are logged in the "Contact Us" page ranks as the number 1 page.  She sends me screenshots when she is looked in through the corporate Google account, in a panic because of this...I am guessing she is frequently visiting the contact us page while logged in, which is why this is happening but I can't think of any other reason.  From a ranking factors perspective there aren't any reasons for this.  There are barely any links pointing to this page.  I just don't know what to tell her.  I can't duplicate it.

[KeriMorgret]

Hi! The logged in part would be my guess as well. Can you ask your client to use her browser in an incognito mode and preform the same search? That will help remove some of the personalization.

[OlegKorneitchouk]

That is the most likely case. It could also be that she has author markup on the contact page which takes preference over the homepage if she is connected via G+.

But if you can't replicate it and incognito shows the homepage, I wouldn't really worry about it.

[runnerkik]

I really don't think she has author markup but that is a really good theory, and one I will look for in the future and that I didn't consider, but your theory does make me want to ask, if you know any good resources for the specifics around author markup and how to add it.

[OlegKorneitchouk]

Check out their official guide and link up your G+ profile via option 1 or 2.

You can then check to see if you did it successfully via GWT or the Structured Data Testing Tool - should see your profile pic show up.