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    4. Invalid charged 99$ in trial 120 days

    Invalid charged 99$ in trial 120 days

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    • onuland
      onuland last edited by

      Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0

      i would like a refund as it doens't seem to a be a free trial

      1 Reply Last reply Reply Quote 0
      • holly_haymaker
        holly_haymaker last edited by

        Hi there!

        Sorry about that unexpected charge! It looks like there is a bug with the 120 day trial signup and we are working on resolving this. I've gotten your charge refunded and I will follow up on this issue in your help ticket!

        onuland 1 Reply Last reply Reply Quote 3
        • onuland
          onuland @holly_haymaker last edited by

          Holly, thank you very much for your fast reply.

          All ok now

          regards and have a good day,

          Miguel

          1 Reply Last reply Reply Quote 1
          • phillpal
            phillpal last edited by

            I also want my charge refunded please. I only wanted a free trial and was auto charged.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
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            • Why i still being charge ?
              samantha.chapman
              samantha.chapman
              0
              3
              30

            • Unauthorised charge after free trial
              samantha.chapman
              samantha.chapman
              0
              2
              47

            • I forgot to cancel the trial period and my card is charge
              dave.kudera
              dave.kudera
              0
              2
              174

            • I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
              SMRBathrooms
              SMRBathrooms
              0
              2
              87

            • I was charged $1 when I was on a 30 day free trial or right after. Why is this? I don't understand what I got charged for when I was under the impression that I was using a free trial.
              rpgsummoner
              rpgsummoner
              0
              3
              87

            • How do I get 30 more days trial period?
              limited7
              limited7
              1
              3
              264

            • Once The Trial Is Over
              TomRayner
              TomRayner
              0
              3
              105

            • Trial ended, card charged, but campaign data is gone!
              DavidLee
              DavidLee
              0
              4
              206

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