Rank tracker and Rankings report differs

[Budskab]

Hi all

Is this normal?

I have set up a campaign for a site. Tracking a variety of keywords.

For one of them, which is a quite important keyword I've been working on I've moved down one step in my rankings report.

This is first of all weird because my on page optimization went from grade c to a, and even weirder beacuse if I run Rank Tracker tool on the keyword and the URL I see that I've moved up 6 steps, to 15 in Google.

Kinda makes it hard to grasp if I'm on the right path or not!

(I've checked and they are both results on google.dk, same URL and same keyword - exact)

[JoelDay]

Hi Mark,

First I'd like to apologize for the confusion. There's been a few changes recently to how Google presents their SERPs and since Rank Tracker and our Rankings use two different systems, it has begun to present a slight discrepancy at times.

I will point out that both of them are 100% accurate for how the rankings were pulled. We've always pulled our rankings using a combination of the top ten and the top fifty SERPs. Recently Google has decided that when they display anything about 10 results (20, 30,50, and 100) that they are going to group the results by domain. This causes those SERPs to differ in the order as compared to the paginated results.

We are exploring our options to help get our rankings more aligned with how you will typically request them. I know that's disheartening, but you can rest assured that as soon as we realized what Google was doing, we got to work figuring out a way to continue giving you accurate metrics.

Feel free to shoot an email to help at seomoz.org if you need anything else.
Cheers,
Joel.

[Budskab]

Fair enough and thanks for the answer. I'll just refer to one of them Web reporting to customers. Good day to you