Serp analysis stuck in pending for days

[Rajaindiain]

Hi guys, a bunch of my keywords are stuck in the keyword analysis tool for many days now. What should I do?

[ErinMcCaul]

Hi there!

Thanks for reaching out! My name is Erin, and I'm on the Help Team here at Moz. I just looked into your Keyword Analysis, and you definitely have a lot of keywords pending! I'm going to take this conversation offline so I can troubleshoot this further. I'll create a request for you in our Help Desk software, and follow up with via email you as soon as I have some answers.

See you on the flip side!

Erin

[ErinMcCaul]

Hi there!

Good news! All those pesky "pending" keywords are cleared out. You're good to go! Thanks for your patience while we got this fixed, and have a great week!

Cheers,

Erin