Moz Pro Trial...."Oops! Try refreshing the page"

[WFC-Sales]

I am in my MOZ PRO trial. I want to add a campaign to see how I like it, but something keeps coming up saying "Oops! Try refreshing the page, if that doesn't work click here to contact our help team" And I can't find an answer to that question here. Please help ASAP

Ld3rHLi

[SamWeber]

Hi there,

Thanks for reaching out and apologies for any issues here!

I logged into your account and was able to create a couple of test campaigns - which I've deleted - so things should be good to go. If you continue run into problems here, please let us know so we can do a deeper dive on this for you. Thanks!

[jcsilkey]

I am having the same issue - I just signed up for the trial, and the Home screen and Campaigns screen both show the same message:

"Oops! Try refreshing the page, if that doesn't work, please click here to contact our help team."

Tested on Chrome, Safari, and Firefox.

[KeriMorgret]

Sometimes it's also a firewall or proxy issue. If you contact the help team by that link or by emailing help@moz.com we can help you investigate. Thanks!