Broken links in the pdf of the On Page Report

[VirginiaC]

Hi,

I run an individual On Page report for a particular URL, then I export as pdf. The URL appears in the pdf and looks fine but when you click on it it goes to a 'page not found'. I know the URL is correct. When I hover over the URL in the pdf i notice that the word 'Good' is at the end of my URL but I did not put this in there. if I give the report to a client it doesn't look so good.

http://www.narellanpools.com.au/local-contact/narellan-pools-alburywodongaGood

Is this a bug?

Cheers

Virginia

[JustinTaylor88]

Hi Virginia

I don't believe the URL's on the on-page report are embedded, at least they aren't when I run them.

I would imagine that your PDF viewer is recognising URLs and then making them clickable. My guess would be that your PDF viewer is causing the problem.

Acrobat is a reader that does recognise URLs and I have just tested on Acrobat Pro, Acrobat Reader on Mac and the URL's i tried clicked through correctly.

What are you using to view the PDF?

Justin

[ChiarynMiranda]

Hi Virginia,

Thanks for writing in and sorry for the confusion. I took a look at your On-Page reports and it does look like this is a bug and it only seems to be happening with the A grade reports. I'm going to create a ticket in our help desk so I can have our engineers look into the issue. You will receive an email with the details from our system as soon as the ticket is created and I will update you there when I have any further information.

-Chiaryn

[VirginiaC]

thanks, pls let me know asap as have a new large client waiting for reports.

cheers

Virginia