Cannot create campaign because Moz doesn't recognize my URL

[ALLee]

I have a new url, and I'm trying to create a new campaign for it.

But in first step when i enter the domain, an error message pops up saying the url is invalid. could you help?

[WesleySmits]

Perhaps you could provide us with the url? It's difficult to help you without it

[GPainter]

Did you make sure its in the correct format :

http://www.example.com

instead of www.example.com

[DavidLee]

Hi Alice!

Generally the invalid URL will indicate an issue with either DNS or inability to obtain an HTTP response from the web server. Check you robots.txt file for any user-agent blocks and you can use various header response tools to see if you return any errors:

www.webconfs.com/http-header-check.php

If you have a 302 re-direct you will need to change it to be a 301. If you receive a 200 OK response, let us know what the URL is so we can run other tests.

[ALLee]

Hi David,

I am receiving a 200 response. URL is springcoin.com

Thanks in advance!

[DavidLee]

Hi Alice

There is an issue with your robots.txt which has a wildcard directive without a / before it

Disallow: *.pdf$ 
Missing / at start of file or folder name

This might be preventing us from accessing the site.

[ALLee]

Hi David,

I think that wildcard is correct, because we want to disallow all pdf files.

This is the same robots file as our other domain, avantcredit.com, and I was able to set up that campaign successfully on Moz.

Is there anything else that could be causing the issue?

[DavidLee]

Hi Alice

You may need to check with your hosting provider to see if they might be blocking us for the springcoin domain.

Make sure the following IP range is not blocked: 208.184.81.0-24