Moz reporting client URL not valid

[Highlandgael]

I am trying to set up a new campaign for a client, but Moz keeps saying his URL is not valid.  Any ideas why?

The client's site is live, I can see it in the Google SERPs.

Many thanks

Gail

[Christy-Correll]

Hi there! Can you share the URL with us?

[DavidLee]

Hi Gail

Make sure the site you are trying to add does not have a 302 re-direct setup which our tool will ignore. If you wish to keep the URL private, you can send us your account details and the URL to help@moz.com

Cheers!

[Highlandgael]

Hi, yes the URL is www.doc-department.comg

many thanks for looking at this

Gail

[Highlandgael]

sorry, the g is not meant to be there!!  just www.doc-department.com

[Highlandgael]

Hi thanks for this, I don't think there is a redirect on the site apart from the root domain to the www version

[DavidLee]

Hi Gail

I was not able to find any errors and could add www.doc-department.com to my campaign

I've added it to yours so you should be able to see it in your dashboard to complete the setup.

Hope this helps!

[Highlandgael]

Many thanks, no idea what the issue was earlier but at least it is sorted!!

Kind Regards

Gail

[DavidLee]

Anytime!

Cheers