301 Redirects Not Allowed by Host

[roundabout]

Not sure if anyone has an answer, but we have a client who has an ecommerce store with SBI!

The client has a new site with a new store builder/host and wants to 301 redirect all of the old site's indexed pages to the new site. However, we were just informed by SBI! that 301 redirects are not allowed - even more, they don't even grant FTP access.

Any brilliant ideas from anyone how we can get around this??

Thank you!

[smckenzie75]

Why use that platform then?

[KeriMorgret]

If I'm understanding the original poster correctly, the new site is not on SBI! -- they are trying to get the 301 from the old site there to the new site that was built.

[roundabout]

That is true, Keri -- Thank you for clarifying.

The client had a site with ecommerce store from SBI!.  They wanted to change to a different platform and in the process created the site with a new URL.  The first site, however, had many links and was ranking for most of their keywords.  That site is still now appearing above the new site in searches.

Then we entered, and would like (obviously) to 301 redirect all the pages from the initial site to the new one, so that they don't lose what they had built up.  But SBI! says FTP access is not available and 301 redirects are impossible.

We're looking for a creative solution around that.  Thanks for any help someone can give us.