Problem to log into moz

[Rebeca1]

Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.

[GPainter]

I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.

[Chris.Menke]

Been having the same problem.  Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.

[crackingmedia]

There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?

If you paste moz.com/logout into your address bar and hit return, I find you can then login correctly.

I hope that helps,
Peter

[Rebeca1]

Thank you very much it worked with all the tricks:-)

All the best

Iris

[SamWeber]

Hi all!

Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!

Best,

Sam
Moz Helpster