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    4. How do I cancel my MozPro subscription?

    How do I cancel my MozPro subscription?

    Technical Support
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    • TroyRiegle
      TroyRiegle last edited by

      I've sent a couple of emails.   I know everyone there is busy.

      But I'd like to cancel my MozPro subscription and not sure how to go about it.

      Troy

      1 Reply Last reply Reply Quote 0
      • MikeRoberts
        MikeRoberts last edited by

        In the upper right-hand corner by "Campaigns & Tools" there's the symbol that looks like a Head with a few lines next to it. Click that and in the dropdown is "Billing & Subscription". On that page you'll find a link to Cancel.

        jocameron 1 Reply Last reply Reply Quote 3
        • lettice23
          lettice23 last edited by

          Hi

          I just signed up for 30 day trial today and wish to cancel. I don't usually trust companies with my credit card details, and want to cancel straight away.

          Can someone please advise how to do this.

          thanks

          1 Reply Last reply Reply Quote 0
          • lettice23
            lettice23 last edited by

            Thanks, I was just able to successfully cancel subscription.

            From what I understood when I signed up, I will not be charged at all. I both signed up and cancelled today for moz pro.

            Is that the case? would anyone know?

            thanks

            Christy-Correll 1 Reply Last reply Reply Quote 0
            • Christy-Correll
              Christy-Correll @lettice23 last edited by

              Hi lettice23,

              Your subscription was successfully canceled within your trial period, so you will not be charged.

              1 Reply Last reply Reply Quote 0
              • jocameron
                jocameron @MikeRoberts last edited by

                Jo from the Moz help team here, I'm updating this thread with the new process to cancel:

                • click on your profile icon on the top right-hand corner
                • from the drop-down menu click on Account & Billing
                • click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
                • confirm cancellation on the next page

                You can read more about how to cancel your account on our Help Hub  :]

                1 Reply Last reply Reply Quote 1
                • estar99999
                  estar99999 last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • CedCommerce123
                    CedCommerce123 last edited by

                    Hi Christy,

                    i am also want cancel my subscription, please do this, thanks.

                    1 Reply Last reply Reply Quote 0
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