Q&A alert e-mails no longer contain links back to the question referenced in the e-mail

[matbennett]

I'm looking at some recent notification emails, and they all have the link back button for me.  It is a button rather than a text link now though.  I wonder if it isn't rendering correctly in your mail client or something.

Out of interest - what mail client are you using?

[BlueprintMarketing]

Very good point, could be that it made might be my mail client. Using an iPhone five and it's also not showing up as well in sparrow a Mac mail application. It could be that thank you for telling me I'm going to try a different mail.

sincerely,

Thomas

[NakulGoyal]

Earlier, it was the actual question that was hyperlinked. Now, as matbennett said, it's a button. The "Go to question" button.

I hope this helps.

[matbennett]

Worth checking that.  I don't collect mail on any iOS device. However I do know that we deal with a hugely disproportional number of support issues regarding mail on iOS.  Being polite I would say that it "isn't particularly robust".

It is publishers responsibility to test/fix that, as it is a popular enough platform.  That doesn't make it any less annoying though.

Might not me that, but that's my immediate suspicion.

[NakulGoyal]

On my iPhone5 (Gmail App), it shows up fine.

[KeriMorgret]

We can look at hyperlinking the question, as we'll be doing some more tweaks to the emails.

One of the feature we did add was having the question title in the subject line, so messages about different didn't get lumped together in gmail anymore.

[BlueprintMarketing]

This is beyond strange iPhone five now not working to show the part I need. In addition to Microsoft outlook online and Spero mail for Mac along with Microsoft outlook 2011 for Mac

Regular email client Sparrow mail

https://www.box.com/s/u5ymcjf7625sgh76ezr4

iPhone 5

Web email client

https://www.dropbox.com/s/7nfy12s9immfltd/iPhone.PNG

Hi believe this shows that it is a problem maybe with my mail host? I turned off my spam filter and answer some questions and got the same though. I don't believe Peer1 Exchange mail 1 is at to blame however I will inquire with them if you guys think that is the Reason for this however I must say I've never had an issue with email like this before.

Any thoughts are more than welcome and I have tried three or four different mail clients now. It seems like the issue might be a little bit more complex. Thank you so much for any and all help

l8If5bX.png cG4Utnv.png msuHsyN.png

[KeriMorgret]

On the first screenshot, I'm thinking that maybe images aren't loading. I'll make sure that we have links back to the question that are in text and not just images in the future, but not sure exactly when that rollout will be. Thanks for letting us know!

[BlueprintMarketing]

thank you Keri!

[BlueprintMarketing]

just so you know I don't get the go to question  unless I  hit review on Web in the e-mail client.

I also am not using Gmail I am using exchange 2010 hosted with Peer1

sincerely,

Thomas

[KeriMorgret]

Hi Thomas,

If you could send a screenshot over to our help team, that'd be great. Thanks!

Keri