OSE Problems

[PeterAlexLeigh]

I'm experiencing severe delays trying to export OSE data into CSV over the past couple of days. Relatively small reports I ran 2 days ago are still pending!

Has anyone else noticed this?

Also my campaign rankings have not updated since 24th April - anyone else?

Logged with Moz Helpdesk but no reply as yet...

[abergmann]

I've been having the same issue. I'm also now getting the "Ouch something went south" warning when trying to run search.

[PeterAlexLeigh]

Yes - me too. I suspect that yesterday's link scape update is causing issues, but it'd be good to know what's going on!

Might have to subscribe to Majestic

[abergmann]

That was what I figured as well. I waited a bit before coming here to poke around and see if anything had been said.

[KeriMorgret]

We do know about the delays. We have a blog post being written right now that outlines some of the known bugs that we have, and that should help explain everything. We know how frustrating this is, and apologize for that.

[PeterAlexLeigh]

Thanks Keri - I'll keep an eye out for it.

PS. Liking your new "SEOmoz Staff" badge

[KeriMorgret]

Thanks Alex! I'm liking it too.

[CELINEWAA]

Just wondered if those bugs have been ironed out at all 19 months later - I can't believe the delay exporting to CSV, hours and hours waiting to download a report that took seconds to generate.  Any update?

[KeriMorgret]

They were ironed out for quite some time, and just yesterday we started having some problems with the CSV export. We're working on it right now, though it may be a few days to get all of the backlog caught up and things back up to speed. It is currently taking a couple of days for reports to generate right now. We're in the process of adding an alert to OSE to let people know about this.

Keri