Rank Tracker Logging Me #Out

[SEOclient12]

Hi I was wondering if someone could help me with something?

Whenever I try and use the rank tracker SEOmoz logs me out and won't let me log back in until I go to a different page.

Is this because I am on a free trial (which I don't understand as I am able to use the other tools)

[Nick_Sayers]

Thanks for writing in and sorry that you're getting this problem with Rank Tracker. It sounds like a cookies issue - you should definitely make sure that third-party cookies are activated in your browser (I know it seems basic, but it really does help). This is how you do this:

Firefox: http://support.mozilla.com/en-US/kb/enabling+and+disabling+cookies

Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

I hope this helps! After you enable all cookies, including third-party, and save the settings, restart your browser and log back in to the SEOmoz.org site. After that, go to opensiteexplorer.org and make sure you are logged in (it indicates if you are logged in on top of the page). You should be good to go!

If you're still having problems, you may want to clear your cache and cookies as well.

Here's how: Firefox: http://support.mozilla.com/en-US/kb/Clear Recent History#w_how-do-i-clear-my-history (clear at least your cache and cookies)

Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95582

After it's all cleared out, try restarting the browser again and then logging in. You should be set.

I hope this helps! Let me know if it doesn't work.