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    4. Why does site explorer keep crashing?

    Why does site explorer keep crashing?

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    • Chuck-Boom
      Chuck-Boom last edited by

      For around the last 24 hours, every time I run site explorer it gets to just over a quarter of the way through and then just stops.

      I've tried this with different sites and it makes no difference.

      Although this is the first time I've had this problem (I don't use the tool regularly myself) one of my colleagues says it often happens to her.

      Is this a problem SEOmoz can explain and/or fix?

      1 Reply Last reply Reply Quote 0
      • randfish
        randfish last edited by

        Hmm... I haven't seen a lot of errors/reports coming in, but I will check with the team. It should be pretty stable-  I know we had some Amazon issues with EC2 for a bit, but that shouldn't be strongly affecting.

        Thanks for the heads up Robert!

        1 Reply Last reply Reply Quote 0
        • Anthony_Skinner
          Anthony_Skinner last edited by

          Hello Robert and Rand,

          We had issues with our servers at Amazon over the last two days.  We have corrected the issue causing OSE to crash.  If you are still having issues please let me know and we will get them addressed ASAP.

          Thanks, Anthony

          Chuck-Boom 1 Reply Last reply Reply Quote 0
          • Chuck-Boom
            Chuck-Boom @Anthony_Skinner last edited by

            Hi Rand and Anthony,

            Sorry about the belated reply; I haven't had any more problems over the last couple of weeks so as it stands, it looks all sorted.

            Thanks for the help!

            1 Reply Last reply Reply Quote 0
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