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    • Highland
      Highland last edited by

      I've noticed the same problem with the site. I wonder if it's related to the other issues SeoMoz has been having lately.

      1 Reply Last reply Reply Quote 0
      • EGOL
        EGOL last edited by

        I am being logged out too.

        If possible I would like to remain logged in.

        1 Reply Last reply Reply Quote 0
        • josh-riley
          josh-riley last edited by

          I use Chrome and the same thing is happening to me, even with the "remember me" box checked.

          1 Reply Last reply Reply Quote 0
          • SEO-Doctor
            SEO-Doctor last edited by

            Same, I use chrome and always logged out.  Asked tech help but said check cookie settings... but all seems ok

            1 Reply Last reply Reply Quote 0
            • JustinTaylor88
              JustinTaylor88 last edited by

              I've been having similar problems, although not just with the Moz toolbar, but with the whole site.

              I emailed support and they are doing some changes with cookies, see below. Also the info about Firefox could be relevant, but i haven't tried as yet.


              Hey Justin,

              We have updated the way we handle cookies and currently if you visit the Q&A forum it will reset the remember me option. This is because Q&A is a separate application and the updated hasn't rolled out to it yet.

              Another thing you will want to check those is your cookie settings. When upgrading Firefox it will reset your cookie settings to clearing them when the browser closes. Regardless, what browser you are using it is good to go check out those settings.

              We will have the Q&A issue fixed soon though!

              Kenny


              Hope this helps

              1 Reply Last reply Reply Quote 2
              • devonkrusich
                devonkrusich last edited by

                Same Log Out issue using IE as well.

                1 Reply Last reply Reply Quote 0
                • ChiarynMiranda
                  ChiarynMiranda last edited by

                  Hey Peter,

                  I see that you are being logged out in Firefox. If you've upgraded to Firefox 12, they have changed their default settings to clear cache and cookies each time the browser is closed, so you may need to change the default so that it doesn't remove the cookies each time you close the browser.

                  I hope this helps!

                  Chiaryn

                  PeterM22 1 Reply Last reply Reply Quote 0
                  • PeterM22
                    PeterM22 @ChiarynMiranda last edited by

                    thanks chiaryn, does anyone know where the option is to change cookie settings in Firefox12? I cant seem to find it.

                    ChiarynMiranda SEO-Doctor 3 Replies Last reply Reply Quote 0
                    • ChiarynMiranda
                      ChiarynMiranda @PeterM22 last edited by

                      You're welcome, Peter. You should be able to change your cookie setting in Firefox 12 by going to the options section listed in the orange "Firefox" drop down at the top left of your browser. This is definitely where you find the settings on a PC, but I think it may be different on a Mac.

                      1 Reply Last reply Reply Quote 0
                      • SEO-Doctor
                        SEO-Doctor @PeterM22 last edited by

                        what about chrome?

                        1 Reply Last reply Reply Quote 0
                        • ChiarynMiranda
                          ChiarynMiranda @PeterM22 last edited by

                          Hey Gareth,

                          It actually looks like we are having a universal issue with the expiration cookie on our site. We are currently looking into the issue and are working on fixing the problem as soon as possible.

                          Thank you for your patience while we work on this problem.

                          1 Reply Last reply Reply Quote 0
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