Seomoz logging in

[PeterM22]

Hey,

The seomoz toolbar was permenantly logged in. But for some reason after a period of inactivity it now logs out and I have to relogin. I'm using firefox, what could be causing this?

[Highland]

I've noticed the same problem with the site. I wonder if it's related to the other issues SeoMoz has been having lately.

[EGOL]

I am being logged out too.

If possible I would like to remain logged in.

[josh-riley]

I use Chrome and the same thing is happening to me, even with the "remember me" box checked.

[SEO-Doctor]

Same, I use chrome and always logged out.  Asked tech help but said check cookie settings... but all seems ok

[JustinTaylor88]

I've been having similar problems, although not just with the Moz toolbar, but with the whole site.

I emailed support and they are doing some changes with cookies, see below. Also the info about Firefox could be relevant, but i haven't tried as yet.

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Hey Justin,

We have updated the way we handle cookies and currently if you visit the Q&A forum it will reset the remember me option. This is because Q&A is a separate application and the updated hasn't rolled out to it yet.

Another thing you will want to check those is your cookie settings. When upgrading Firefox it will reset your cookie settings to clearing them when the browser closes. Regardless, what browser you are using it is good to go check out those settings.

We will have the Q&A issue fixed soon though!

Kenny

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Hope this helps

[devonkrusich]

Same Log Out issue using IE as well.

[ChiarynMiranda]

Hey Peter,

I see that you are being logged out in Firefox. If you've upgraded to Firefox 12, they have changed their default settings to clear cache and cookies each time the browser is closed, so you may need to change the default so that it doesn't remove the cookies each time you close the browser.

I hope this helps!

Chiaryn

[PeterM22]

thanks chiaryn, does anyone know where the option is to change cookie settings in Firefox12? I cant seem to find it.

[ChiarynMiranda]

You're welcome, Peter. You should be able to change your cookie setting in Firefox 12 by going to the options section listed in the orange "Firefox" drop down at the top left of your browser. This is definitely where you find the settings on a PC, but I think it may be different on a Mac.

[SEO-Doctor]

what about chrome?

[ChiarynMiranda]

Hey Gareth,

It actually looks like we are having a universal issue with the expiration cookie on our site. We are currently looking into the issue and are working on fixing the problem as soon as possible.

Thank you for your patience while we work on this problem.