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    4. Can't get ranking history

    Can't get ranking history

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    • AJLComputers
      AJLComputers last edited by

      Hi everyone.

      I have added a couple of keywords to one of my campaigns and everytime I try to check the rankings I get the message below...

      Whoa! We're dusting off the cobwebs from your keyword history. Don't worry, your data is fine. Check back soon to see your updates.

      Any idea what's going on here or how long it'll take to get this info?

      Thanks.

      1 Reply Last reply Reply Quote 0
      • RobertFisher
        RobertFisher last edited by

        You will occasionally run into this and it could be that there is just a lot of activity at that time. If you keep getting the message contact support at help@seomoz.org

        AJLComputers 1 Reply Last reply Reply Quote 1
        • AJLComputers
          AJLComputers @RobertFisher last edited by

          it's been happening for over 24 hours now, is that normal?

          1 Reply Last reply Reply Quote 0
          • Vahe.Arabian
            Vahe.Arabian last edited by

            Keyword ranking should be showing max in one day. However they have mentioned it would take between 3-7 days to crawl your site.

            Either way if it's a pressing issue, email the moz team.

            1 Reply Last reply Reply Quote 0
            • MeganSingley
              MeganSingley last edited by

              Hi Alan,

              This is Megan from the SEOmoz Help Team.  Sorry about the problems accessing your keyword history!  If you're still encountering this issue, can you send a message with specific keyword examples to help@seomoz?  We'll help you out asap!

              AJLComputers 1 Reply Last reply Reply Quote 1
              • AJLComputers
                AJLComputers @MeganSingley last edited by

                Thanks, I've sent an email as it is still happening.

                1 Reply Last reply Reply Quote 0
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