Can't get ranking history
-
Hi everyone.
I have added a couple of keywords to one of my campaigns and everytime I try to check the rankings I get the message below...
Whoa! We're dusting off the cobwebs from your keyword history. Don't worry, your data is fine. Check back soon to see your updates.
Any idea what's going on here or how long it'll take to get this info?
Thanks.
-
You will occasionally run into this and it could be that there is just a lot of activity at that time. If you keep getting the message contact support at help@seomoz.org
-
it's been happening for over 24 hours now, is that normal?
-
Keyword ranking should be showing max in one day. However they have mentioned it would take between 3-7 days to crawl your site.
Either way if it's a pressing issue, email the moz team.
-
Hi Alan,
This is Megan from the SEOmoz Help Team. Sorry about the problems accessing your keyword history! If you're still encountering this issue, can you send a message with specific keyword examples to help@seomoz? We'll help you out asap!
-
Thanks, I've sent an email as it is still happening.