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    4. A website that will not load on a particular computer? Help Me Please!

    A website that will not load on a particular computer? Help Me Please!

    Technical SEO Issues
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    • DougRoberts
      DougRoberts last edited by

      Are other sites loading normally?

      Can you resolve the host name from a command window on the PC:

      nslookup {hostname}

      If you can't resolve the hostname then it's probably a DNS issue. (you could try adding an entry to your hosts file and see if that gets around the problem?)

      RobertFisher 1 Reply Last reply Reply Quote 1
      • stevecounsell
        stevecounsell last edited by

        Different computers on the same network / IP segment not loading the site could be a Proxy server OR DNS Setting.

        I'm on Mac so that's what I know about.

        What are your Mac network settings?

        Do you get an IP address?

        Can you load other websites from the same virtual hosting server?

        Can you load the website via the IP address?

        Whats the URL of the website?

        Steve

        RobertFisher 1 Reply Last reply Reply Quote 1
        • RobertFisher
          RobertFisher @AlanMosley last edited by

          Will PM the URL to you Alan. thx

          AlanMosley RobertFisher 4 Replies Last reply Reply Quote 0
          • AlanMosley
            AlanMosley @RobertFisher last edited by

            Did you try nslookup as Doug suggested? from pc

            1 Reply Last reply Reply Quote 0
            • RobertFisher
              RobertFisher @DougRoberts last edited by

              Thanks Doug, I will check with Lead Dev as I know he worked on it for about 30 minutes in the command window.

              We changed IP addresses, etc. to no avail.

              1 Reply Last reply Reply Quote 0
              • AlanMosley
                AlanMosley @RobertFisher last edited by

                Rob, you will need to do the NSlookup on the PC with the problem.

                It may be that other un-affected machines got dns cached, and will eventualy have same problem.

                1 Reply Last reply Reply Quote 0
                • EGOL
                  EGOL last edited by

                  Disable firewall or antivirus for a moment and try visiting the site.  My firewall blocks a couple of sites or makes them perform poorly.

                  RobertFisher 1 Reply Last reply Reply Quote 1
                  • RobertFisher
                    RobertFisher @EGOL last edited by

                    Thanks EGOL, did both and no good. Completely uninstalled AVG. Disabled windows firewall. Still no good. Only thing online is fix for Windows (I use XP pro on that mach.) and even that did not work. ???

                    1 Reply Last reply Reply Quote 0
                    • RobertFisher
                      RobertFisher @stevecounsell last edited by

                      Think it is around proxy srvr / DNS setting Steve. Tried changing based on a fix for XP but to no avail.

                      Mac is working from out of office and will recheck in an hour or so at office. (OMG, working on Sat again).

                      Thanks for help.

                      1 Reply Last reply Reply Quote 0
                      • RobertFisher
                        RobertFisher @RobertFisher last edited by

                        Thanks Alan, 
                        Will try that when I go into office in an hour or so.

                        1 Reply Last reply Reply Quote 0
                        • AlanMosley
                          AlanMosley @RobertFisher last edited by

                          Ok will be working till late so let us know how you go.

                          1 Reply Last reply Reply Quote 0
                          • wojkwasi
                            wojkwasi last edited by

                            Can you get to it using a proxy service like proxify.com?

                            RobertFisher 1 Reply Last reply Reply Quote 1
                            • RobertFisher
                              RobertFisher @wojkwasi last edited by

                              Yes, Woj, we were able to get it from other PC's in the office. But good way to check, thanks.

                              1 Reply Last reply Reply Quote 0
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