How do you get an e.mail response from SEOMOZ?

[frank-244375]

We have sent 3 e.mails asking why all our last 5 monthly reports are identical despite us fixing masses of the original issues but we can't get a response from anyone.

Can anyone suggest how I can get an answer please?

[FrontlineMobility]

Greetings Champion!

Hail Frank! You hit the Feedback button on the left side of your screen, and E-mail them your issues, which they will hastily respond! Good luck on your quest for page 1!

Justin Smith

[firstconversion]

help@seomoz

[frank-244375]

I'll try that thanks!

[frank-244375]

I'll try that thanks!

[KeriMorgret]

Hi Frank,

Can you let me know what email address you've been using? You should be getting really fast responses from the feedback form or from email help@seomoz.org. Let me know what address you've been using and I'll look into why you haven't been getting a response, and I apologize in advance for any problems you've had.

Keri Morgret
Associate, SEOmoz

[frank-244375]

HI Keri, my collleague was contacting you so I'm not sure and he's on leave for a couple of weeks. I've sent a message to help@seomoz.org so hopefully that will do the trick. many thanks for your response.

[KeriMorgret]

Thanks. Do keep me updated if there's anything I can do to help.

Keri