Reviews not shown on google search & seller rating extensions (adwords)

[Waplington]

Hello,

we have 2 questions, regarding reviews from rating websites.

1. Reviews on google Search

We have several reviews for our website www.theprintspace.co.uk from various rating sites (e.g. qype, yelp, remotegoat, etc.). When searching for theprintspace on google, only some reviews and only some rating website are shown, most are not.

For qype, for instance, we have 8 reviews, but google only indicates that we have 3. The yelp reviews (and many others) are not shown at all. According to google, it takes a maximum of 2 months for the correct number of reviews to be shown on google, but the reviews have been online for over 2 months now.

Is there any way this problem can be solved, so google shows the correct number of reviews?

2. Seller rating extensions on google adwords

We would like the reviews to be displayed in our google adwords as a seller rating extension. These will include the merchant star rating for advertisers that are highly rated on Google Product Search. We are setting up a google merchant account to do so.

Google says:

"Ratings are based on the user reviews collected by Google Product Search, which aggregates reviews from a broad base of sources across the web, including Reseller Ratings, Bizrate, ReviewCentre.com and Viewpoints."

Do you know if the following rating website are in google's "base of sources" and will thus be recognised and used in google adwords as rating extensions?

Yelp

Qype

Scoot

Remotegoat

viewlondon

tipped

Or does google only source from big e-commerce rating websites? How do we get the ratings into our adwords?

Thank you for your help!

[semshah143]

Hi,

I am not sure you visit this link for Google adword help or not

http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=185093

Its clearly showing why the reviews are not showing in your ads.

Thanks

[Waplington]

Hi Semil,

Thanks for your answer. I had checked the link before, we were just wondering, which review sites google uses as a source. We have the impression it is only the big e-commerce sites (http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=185155). Our reviews are on

Yelp, Qype, Scoot, Remotegoat, viewlondon, tipped.

Do you know if these rating website are in google's "base of sources" and will thus be recognised and used in google adwords as rating extensions?

Thanks for your help, everyone!

[flowsimple]

Sounds like the reviews you've accumulated are for your company as a whole. Not for specific products. You'll need product specific reviews for them to to show up in Google's product extensions.

[Waplington]

Hi Pashmina,

Thanks, that seems to correspond with the type of information I've been finding. So, we could integrate something like TrustPilot or Trusted Shops on our website (so people can make product specific reviews).

And then - is it automatic? Do they automatically show up on our google places page and on our adwords, or do we need to switch something on/do something else?

Thanks so much for the help!