Welcome to the Q&A Forum

Hi Sean! Unfortunately do not have an ETA on when the SNI may be fixed. We are definitely aware of the problem and know it is a big concern for a growing number of users, however fixing the issue requires a good amount of time and resources due to the need to significantly rewrite our crawler. If you are able to disable the SNI configuration on your site, then we should be able to crawl it normally. Sorry I don't have better news right now!

Ok I understand.  Thank you for the response Chiaryn.  I will use our robots.txt to clear the pages in question from the crawl error report. Sean

Hi there! If you haven't already, feel free to write into us at help@moz.com with your campaign details. We can then take a look at your campaign and offer potential suggestions. Thanks! Kevin Help Team

Thanks Yossi, this is kind of what I expected I think.  I guess the question should have been "has anyone had Moz crawl issues with their Zendesk support site"? The main issue with our support site is that Zendesk does not allow access to the robots.txt file so there is no way to add regular expressions like the wildcard search/* to it. I will re-post the question as above.