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Hey Michael, Thanks for reaching out. I'm sorry if you've been seeing any troubles with the tools. Unfortunately I'm not 100% certain which tool you're asking about. We have several tools that offer competitive information and none of them are experiencing any issues like this. So I'm afraid I will need to get more information from you. Can you please provide some screenshots illustrating the troubles you've been having. If you'd rather the URLs remain private I'd be happy to continue this in a support ticket if you email them to Help@moz.com. Thanks! Joel.