Just step back and think about this logically, Kimberly. OF COURSE the contact page and consultation page are going to have the most internal links. They are the primary call-to-action pages for the website so SHOULD be mentioned on every page, so visitors can become customers. Pretty much every well-designed website out there will have their primary call-to-action pages as the most-linked.
Remember, pages rank for search terms. Just because a Contact page has lots of internal links pointing to it doesn't mean it will rank for anything other than the term "Contact Us". Because that's all the page is about. And having it rank for Contact Us in no way affects any other pages' ability to rank for their target terms.
Now, if you use that report in reverse - to discover that a critical page has few other internal pages linking to it - then you have an architectural problem with your site. You'd need to figure out to get other, related, influential pages linking to the underserved page if possible. But again, remember: internal links can only pass a bit of the internal value your pages already possess. Only new incoming external links can bring in incremental additional value to a site. It's those external links that bring in new value to move up the SERPS and attract new traffic. On-page optimisation can only take you so far..
Regarding no-follow, we're back to a simple functionality that too many have tried to abuse for a purpose for which it wasn't designed. (or at least something it no longer accomplishes due to a change by Google).
There are essentially only two reasons to add a no-follow to a link:
- you don't trust the destination of a link (e.g. the link has been created by a user on your site, not by you as site owner - links in comments are a perfect example of this)
- you have a transactional relationship with the site that is the destination of the link (e.g. they paid you for the link, you traded links with them, they provided you guest-post content in exchange for the link etc.)
Since neither of these should ever apply to links within your own site, it's almost never a good idea to have internal no-follow links. (And as someone else mentions, applying no-follow doesn't "save" any link influence for other links, it just throws it away. This is the change Google made a year or so after no-follow was first introduced.)
Lastly, and to wrap up another long-winded answer
Just because an SEO or Analytics tool reports a particular metric doesn't mean it's important. You must filter the information provided through your own experience and expertise to decide if and how it is relevant. That is what makes SEO both Art and Science.
Hope that all makes sense?
Paul