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Hi Scott! Kristina from Moz's Help Team here. Thanks for reaching out, and sorry for the trouble! Here's a short video with more information on how a Google+ page needs to be set up: https://seomoz.wistia.com/medias/izmwe6t66p. And here is a written-list of the criteria for those sources that will enable us to validate your listing: The name, address, and phone number (NAP) listed on the page must be an exact match with the listing in Moz Local. The primary phone number listed must be a local number, rather than a toll-free number. The business must not be listed as a “service area business”. A service area business displays with the street address being hidden, as well as the listing not being surfaced through the Google Places API (which is where we pull the listing details from). The listing must be verified by postcard. As a note, it may take a couple days after the postcard verification process for the listing to be available through the Google Places API. The listing must be completely searchable through Google Maps, with the full NAP listed correctly. If you're still encountering issues after taking a look at those factors, then I'm certainly happy to investigate; I would just need you to shoot our team an email at help@moz.com including the name, address and phone number of the Moz Local listing, as well as the Google+ page for that listing, as you've provided here. I hope this helps!  -Kristina