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Citations are much better than most and maybe equal to a couple of others.

Hey AJ, I am forwarding this along to our engineering department.  We'll take a look on Monday & let you know about the 'unable to contact' errors. As far as Moz in particular, we're not really a brick-and-mortar company, so Local Listings are not (and shouldn't be) a priority for our marketing department.  Having said that, my associate Miriam Ellis is working on a guide to claiming listings for our Portland office as we speak, to practice what we preach :).  That should be out later this summer. Thanks for commenting! David Mihm Director of Local Search Strategy, Moz