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I don't know the exact reason for this but I had a similar problem on one of my websites. When I searched for my brand name Google would show only my brand name as the title but for long tail phrases it would show the actual title. I also had a title tag similar to yours where there was a list of key phrases separated by a pipe symbol. I changed this to look more natural by using these phrases in two well written sentences rather than a list of phrases and Google now shows the correct title for all searches. I would recommend trying to rewrite your title tags in this way and see if it makes any difference. Since the recent Google updates many people are now suggesting to naturalise title tags rather than having a list of keywords as was popular before (which could be viewed as over optimisation).

My site was also hit by the update. We had been quickly ranking for a lot of keywords that we were targeting despite only being a month or so old. Right now we are trying to strategize on how we're going to bounce back. We're strictly white hat in terms of our SEO, so it's pretty frustrating that Google's attempt to weed out spam is affecting us and so many others. We have a lot of pages in our index, but I think Google is giving less consideration to title tags and on page content and much more on domain authority and quality back links.

You need to look at your site as a whole and then look at your SEO tactics and backlinks. We recently did an audit for a prospective client who had dropped nearly 40 places this week. So look at Does your content read well or does it seem to be stuffed of keywords Do you have too many internal links with exact match anchors Is the page that dropped providing real value Copy & Paste some of your site's content into Google and check you don't have a massive duplicate content problem. Look at your backlink profile. Use OpenSiteExplorer and see if many of your links historically were low PA/DA. Check some or all of them out to see if those sites even exist. The site we audited - 40-50% of their historical links no longer existed in Google's index (low-quality) which could be the issue Do you have unnatural 'link profile' - are they all the same time of site doing the linking, too many exact match links When you've started to gain some understanding about the cause then you just follow through and remedy the situation so create great content that reads  well to humans, build some good quality links from authoritative sources (focussing on quality rather than quantity), get your content out on social media, build your brand. It won't be a quick fix, but make sure you do the right things and you will gradually pull your rankings back up, if you have something great to promote.

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