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Yea I figured you are not staffed on the weekend. I immediately responded to her email but didn't get a response.  Just sent an additional email this morning with photos. Just trying to figure this out. Been having issues with various aspects the last 3 months.  If its something we are doing wrong I just want to know what it is so we can fix it.  I feel like its calling for the data and not getting it.  It just spins and spins and sometimes does the Paper Airplane thing.